CITIZEN CHARTER

        The main objective of the exercise to issue the Citizen's Charter of an organisation is to improve the quality of public services. This is done by letting people know the mandate of the concerned Ministry/ Department/ Organisation, how one can get in touch with its officials, what to expect by way of services and how to seek a remedy if something goes wrong. The Citizen's Charter does not by itself create new legal rights, but it surely helps in enforcing existing rights. This website provides the details of Citizen's Charter of various Ministries/ Departments/ Organistions of the Government of India.

CITIZEN CHARTER IN RESPECT OF A & N PRISON DEPARTMENT

1. What is the vision of the Prisons Department?

To provide for the safe and secure detention of the prisoners committed to Prison custody.

To provide for the reformation and rehabilitation of prisoners.

To provide for Basic Minimum facilities to prisoners to maintain human dignity.

2. What is the Mission of Prisons Department?

To provide minimum standard of living/treatment to the prisoners remanded to judicial custody and at the same time to reform /rehabilitate them by involving them in various vocational, spiritual, educational activities so that they become useful citizen of the country after their release.

3. What is the organization set up of Prisons Department?

INSPECTOR GENERAL (PRISONS)

SUPERINTENDENT JAIL

MEDICAL OFFICER

COMMANDANT

ANDAMAN

ARMED POLICE

WELFARE OFFICER

DEPUTY SUPERINTENDENT JAILOR, DY.JAILOR, CHIEF HEAD WARDER, HEAD WARDERS, WARDERS AND OTHER CLASS IV STAFF

AND OTHER PARA MEDICAL STAFF

CENTRAL RESERVE POLICE FORCE 

 

 

 

 

The Inspector  General of Prisons, is the Head of the Prison Department and is assisted by Superintendent jails ,Deputy Superintendent, Jailor,Dy. Jailor, Chief Head Warders, Head Warders and Warders assist him.

The custodial duties of the prisoners are performed by the Jail Staff where as the external security, Patrolling, etc. are taken care by Central Reserve Police Force and search by Andaman Police.

A Battalion of Andaman Armed Police handles the escorting of the prisoners to the courts/hospitals etc.

A Medical Officer heads the Medical Administration of District Jail, Prothrapur assisted by other para-medical staff.

4. What is the Postal address of the main office, attached/subordinate office/ field units etc.?

Office of the Inspector General of Prisons, Police Headquarters, Atlanta Point, Port Blair 7440101.

Office of Superintendent, District Jail, Prothrapur, Brichgunj, Port Blair, 744103.

5. What are the working hours for office and public ?

8.30 a.m. to 5.00 p.m. Monday to Friday

 

Working hours for Mulakat with Prisoners 

11.30 a.m. to 1.30 p.m. (Mulakat by relatives & friends)

No public meeting during Sundays and Holidays

6. What type of services are being provided?

Safe detention and release of prisoners;

Wholesome and hygienic food to prisoners,

Arranging interviews of prisoners with their relatives/friends;

Education, spiritual, vocational and recreational activities for the prisoners in association with reputed NGOs;

Medical care to prisoners lodged in jails,

Free Legal Aid to Prisoners

Holding of Special Courts for the confessing undertrials in petty offences

7. What is the Mechanism for redressal of grievances ?

General Public can meet jail Supdt., and IG(P) in connection with any of their grievances on all working days.

Petition box is circulated in the jail through the Petitions officer for speedy redressal.

Dy. Superintendent/Jailor-I  is the Vigilance officer all complaints can be addressed to Inspector General of Prisons and Superintendent of jail.

Sampark Sabha by Jailor-II

Panchayats of prisoners in jail by Supdt Jail and Mahapanchayat with IG (Prisons).

Visit of official and non-official visitors.

Monthly visit by designated Addl. Sessions Judges who have their own petition boxes also.

Fortnight visits by District Magistrates/Addl. District Magistrates.

Petitions to trial courts prisoners can petition about their grievances.


Contents owned by A & N Prison Dept., District Jail, Prothrapur

Designed by Zahid, LGC, Hosted by NIC, Port Blair

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